Register Your Pet

CLIENT INFORMATION

PATIENT INFORMATION

Please forward all previous veterinary records to info@harbourcitiesvet.ca prior to your pet's appointment.

CODE OF CONDUCT: Our team members are here because they want to help you with your furry friends. To best support them in this, it is imperative that all communications are respectful in nature. Obscene, abusive, or rude behavior towards any member of our team, or another client, is not acceptable. We reserve the right to discontinue services to anyone who exhibits behavior of this nature.

PAYMENT POLICY: Payment is due at the time services are rendered. Acceptable payment methods include cash, debit, Mastercard, Visa and e-transfer. Harbour Cities Veterinary Hospital does not bill for services. If you have payment concerns - please speak to a member of the reception team about third-party payment options prior to your pet receiving care.

The Canadian Anti-Spam Legislation (“CASL”) prohibits the sending of any electronic messages that are commercial in nature unless the sender has received the recipients' express consent prior to sending the message. Our practice therefore requires your written consent to send you any electronic messages. While most of our communications are related to your pet’s health, some may contain commercial activities such as promotions, special events, or fundraising activities. Please note that if you do not consent, you will not receive ANY communications from our practice on any matter.
 

We also like to feature patients on our social media account(s), whether it be a success story, an interesting visit or the animal is just too cute not to. For us to responsibly take these videos and/or pictures we need to be granted your permission to use them on our social media account(s). Please keep in mind that your consent can be revoked at any time, but images and videos used during active consent will remain, though no further use of the images or videos will take place. A removal request can be made and will be reviewed, depending on the video and/or image we will try and remove it as requested but, in some cases, removal will not be possible, so please bear that in mind when consenting.

Please indicate what forms of communication are allowed: *

Note that phone calls must be allowed as that will always be the first contact method used in an emergency. Also, if you opt-out of email, you will not receive invoices, estimates, or reminders.